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24h / 365days

We offer support for our customers

Mon - Fri 8:00am - 5:00pm (GMT +1)

Get in touch

Cybersteel Inc.
376-293 City Road, Suite 600
San Francisco, CA 94102

Have any questions?
+44 1234 567 890

Drop us a line

About us

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Have any Questions? +01 123 444 555

For Trade Partners & Customers

For Trade Partners

We are a trading company with more than 45 years of experience in import/export, international goods procurement as well as in marketing and sales & distribution.
Find out what we can do for you as our customer and trade partner.

Sales & Marketing

  • Each product category has its own director
  • Our sales team is always at the point of sales
  • Own content management team

Service & Support

  • Complete service infrastructure
  • Own repair center
  • Individual solutions for after sales service

Brands & Products

  • Wide range of products in all product categories
  • Handling of projects and sourcing of products for promotions
  • High product quality


  • Fast shipping & handling
  • Large warehouses
  • Drop shipments possible

Our core product categories are Consumer Electronics, Household Products and Vehicles. For each category we have our own brands for OEM business and at the same time we are distributor in Germany for several high profile brand names.

>> Brands & Products

Are you looking for a specific product for a promotion or advertisement? Profit from our long experience with project business and the development of new products as well as sourcing of products that will exactly meet your demands and the reliable factories that are able to produce them.

Our top priorities are product quality and safety as well as a safe work environment. We ensure this through long-lasting partnerships with our suppliers and continuous quality controls by our own staff on location.

A seamless service and immediate support to the consumer is essential for being successful. We are able to offer you a complete service infrastructure. Our highly educated service personnel responds to inquiries via hotline and e-mail and supports the consumer by first trying to find a solution by phone.

In case a product needs to be send in for servicing, we are always by the consumer’s side and provide for a seamless shipping & handling. Our own repair center and qualified technicians check and repair returned goods immediately providing for a fast return to the consumer. Consumers can check the status of their product at all times through our online RMA system.

For our trade partners we provide a separate point of contact for service for quick assistance in case of questions and problems.

We are able to handle the complete after sales service for you. Individual solutions for service & support are also possible.

Each of our product categories has its own director. Customers and customer groups are supported by their own key account manager as direct contact.

Our efficient sales back-office provide for a quick and seamless shipping & handling.

Our own content management team creates detailed product texts and listings with our customers and provides support for marketing actions, POS presentations and customer information.

Seamless logistics are essential for a modern trade company. Our large warehouses provide for constant availability of our products and short handling times – no matter if large quantities or drop shipments.

We cooperate closely with well-established logistics companies and forwarders. This provides for a fast and efficient procurement of goods from our warehouses to our customers as well as to end consumers.

Different ways of Distribution demand for high flexibility. Besides bulk shipments to our retail customers, we are also available to handle drop-shipments to consumers.

Today, a modern IT infrastructure is crucial for the fast and error-free processing of orders and service cases.

We are well-equipped and highly flexible in realizing direct communication links to our customers, such as EDI Interfaces.

© Karcher AG